Privacy policy
When you visit our website, you don’t want prying eyes watching you. Let alone that you want them to make off with your personal data. That is why we do everything we can to protect your private data from unwanted guests.
Your personal data are safe from third parties
At Bertec we place great importance on your security. That is why we have taken the necessary measures to guarantee the protection of your data. To ensure your safety, we store your personal data in a secure database. Transaction data are encrypted over the internet using SSL (secure server). That means third parties cannot possibly retrieve the transmitted data. This way the information you enter via forms or filters does not fall into the hands of hackers or other malicious actors. Under no circumstances do we share your information with third parties for commercial purposes.
Of course we do need some information from you
As much as we respect your privacy, you understand that we do need some information from you. Only in this way can we make your visit as pleasant as possible. For that purpose we use, for example, data from your IP address, browsing and search behaviour which we collect via cookies and Google Analytics (see below). We also use data that you enter yourself in our forms on our website. Required and optional fields in those forms are always indicated. We use this data only to contact you if you give permission to do so.
In our forms Bertec may ask you for the following information:
- your first and last name: because it is always nicer to be addressed personally. You are not a number.
- email address and telephone number: useful to keep you informed or to contact you in case of a quote request.
You only benefit from it
At Bertec we use the data — received from you and collected by us — for various purposes. You can read them below. But one thing we can say already: you only benefit from it.
To optimize customer service
Do you have questions or complaints about Bertec products or services? Call or email us. We record what you tell us by phone and we also keep the content of our emails. That makes things easier if you contact us again. In addition, based on your experiences and questions we can improve our own services.
To improve your online experience
Cookies
When you visit our website, you hope to find what you are looking for. Preferably as quickly and user-friendly as possible. That is why we use cookies. These are small text files that your computer or mobile device stores each time you visit our website. Thanks to these cookies you do not have to enter the same information repeatedly when you contact us. They also show us how you use our website (Google Analytics), which pages you visit and the path you take. In this way we gain insight into visitor behaviour and user experience. Such analyses allow us to make our website more user-friendly. In short, cookies make your online experience much more pleasant. And, to be fair, they also benefit us. We also use them for marketing purposes. For example, we infer from your behaviour where we should best place our call-to-actions.
Google Analytics
Our website uses Google Analytics, a web analytics service offered by Google Inc. (“Google”). Google Analytics also uses “cookies” and thus creates reports for us (the website operator) about your visitor behaviour. Google also uses this information to provide other services related to website activity and internet usage. Google may share this information with third parties if required to do so by law, or insofar as they process the information on Google’s behalf. Google will not combine your IP address with other data held by Google. You can always refuse the use of cookies by adjusting the settings in your browser. In that case you may not be able to use all features of the website. By using this website you consent to the processing of information by Google in the manner and for the purposes described above.
We do not keep your data longer than necessary
We retain your personal data for the period necessary for us to provide the service. Would you like to view your data? Or would you like us to delete or change your data in our system? Submit your request by email to info@bertec.be. We will arrange that immediately.
Questions about the use or security of your data?
Do you have questions about the use of your data or about the security of this website? Or do you believe that our website does not comply with the privacy policy described here? Email us or send your mail to Bertec BV, Tulpenstraat 3, B-9810 Eke-Nazareth.